Cancellations are considered on a case‑by‑case basis. Refunds will only be issued if the group has not already confirmed your child’s place and has not already paid for that place. To request a cancellation, please send a written request (email is acceptable) at least four weeks (20 working days) before the session or event start date. If a cancellation request is received after that deadline, a refund will only be possible if we can recover the cost of the place; otherwise no refund will be given.
If anyone has difficulties paying before the deadline or experiences system issues, please contact us. We’re always happy to work together to support the young people in attending.
